Last Updated: January 24, 2026

1. Acceptance of Terms

Welcome to Student Web Hosting System (CE IS CY). These Terms of Service ("Terms") govern your access to and use of our website located at https://shms.ceiscy.com and all related services, including our student web hosting platform (collectively, the "Services").

By creating an account, accessing, or using our Services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms and conditions that may apply. If you do not agree to these Terms, you must not access or use our Services.

Important

These Terms constitute a legally binding agreement between you and Student Web Hosting System. Please read them carefully and keep a copy for your records.

2. Description of Services

Student Web Hosting System provides web hosting services specifically designed for students, beginners, and small developers. Our Services include:

  • Shared Web Hosting: Server space, bandwidth, and resources for hosting websites and web applications
  • Subdomain Hosting: Free subdomains under ceiscy.com for student projects
  • External Domain Support: Ability to use your own custom domain name
  • FTP Access: File Transfer Protocol access for uploading and managing website files
  • MySQL Databases: Database services for dynamic websites and applications
  • Technical Support: Customer support for hosting-related issues
  • Educational Resources: Guides, tutorials, and documentation for learning web development

The specific features, resources, and limitations of each hosting package are described on our pricing page and may vary depending on the plan you select.

3. Account Registration

To use our Services, you must create an account by providing accurate, current, and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Keeping your account information up to date

You must be at least 13 years old to create an account. If you are between 13 and 18 years old, you represent that you have obtained parental or guardian consent to use our Services.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

4. Payment Terms

Our hosting packages are offered at the prices displayed on our website. All prices are in Ghanaian Cedis (GHS) unless otherwise specified.

Payment Processing

  • Payments are processed securely through Paystack
  • We accept major credit/debit cards and mobile money payments
  • Your hosting account will be activated upon successful payment confirmation

Billing Cycles

  • Hosting packages are billed for the duration selected at purchase (6 months, 1 year, 2 years, or 3 years)
  • Renewal reminders will be sent before your hosting expires
  • Failure to renew may result in service suspension

Refund Policy

We offer a 30-day money-back guarantee for new hosting accounts. If you are not satisfied with our Services within the first 30 days, you may request a full refund. After 30 days, refunds are issued at our discretion on a pro-rata basis for unused time.

5. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. Your use of our Services must comply with all applicable laws, regulations, and third-party rights.

Acceptable uses of our hosting services include:

  • Student projects and portfolios
  • Personal websites and blogs
  • Small business websites
  • Learning and educational purposes
  • Non-profit organization websites
  • Development and testing environments

6. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination without refund:

Prohibited Content and Activities

  • Illegal Content: Hosting content that violates any applicable laws or regulations
  • Malware and Hacking: Distributing malware, viruses, or engaging in hacking activities
  • Spam and Phishing: Sending unsolicited emails or operating phishing schemes
  • Copyright Infringement: Hosting pirated software, movies, music, or other copyrighted material
  • Adult Content: Hosting pornographic or explicit adult material
  • Hate Speech: Content promoting violence, discrimination, or hatred
  • Cryptocurrency Mining: Running cryptocurrency mining operations on our servers
  • Resource Abuse: Excessive use of CPU, memory, or bandwidth that affects other users
  • Proxy Services: Operating anonymous proxy servers or VPN services
  • Gambling: Operating gambling websites without proper licensing

We reserve the right to suspend or terminate accounts that violate these policies without prior notice.

7. Intellectual Property

Our Intellectual Property

The Student Web Hosting System name, logo, website design, and all related materials are the property of Student Web Hosting System and are protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without our prior written consent.

Your Content

You retain ownership of all content you upload to our Services. By uploading content, you grant us a limited license to store, display, and transmit your content as necessary to provide our Services.

You represent and warrant that you own or have the necessary rights to all content you upload, and that your content does not infringe on any third-party rights.

8. Termination

Termination by You

You may terminate your account at any time by contacting our support team. Upon termination, you will lose access to your hosting account and all associated data.

Termination by Us

We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including:

  • Violation of these Terms
  • Non-payment of fees
  • Engaging in prohibited activities
  • Abuse of our Services or staff
  • Upon request by law enforcement

Effect of Termination

Upon termination, your right to use our Services will immediately cease. We may delete your data after a reasonable period. We recommend backing up your data regularly.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • Our Services will be uninterrupted, secure, or error-free
  • Any defects will be corrected
  • Our Services will meet your specific requirements
  • The results obtained from using our Services will be accurate or reliable

While we strive for 99.9% uptime, we cannot guarantee continuous availability due to factors beyond our control, including but not limited to scheduled maintenance, hardware failures, and force majeure events.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CEISCY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or data
  • Business interruption
  • Cost of substitute services
  • Any other intangible losses

Our total liability for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Student Web Hosting System and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Any content you upload to our Services

12. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page and, for significant changes, we may provide additional notice such as adding a statement to our homepage or sending you an email notification.

Your continued use of our Services after any modifications to these Terms constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using our Services.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Ghana, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or our Services shall first be attempted to be resolved through informal negotiation. If the dispute cannot be resolved informally within 30 days, either party may initiate formal proceedings.

You agree that any legal action or proceeding relating to these Terms shall be brought exclusively in the courts located in Ghana, and you consent to the personal jurisdiction of such courts.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@ceiscy.com

Website: https://shms.ceiscy.com

Contact Form: Contact Page

We will respond to your inquiry as soon as possible, typically within 5 business days.